When talking about Retail Assistant jobs, the first question that pops up in our minds is who is a retail assistant and what does the role involve? Simply put, a Retail Assistant is someone who handles the sales of an assigned store. A dynamic and result-oriented Retail Assistant is the key to a successful retail store and the over all retail management.
The global economic meltdown has affected every industry. However, today the retail industry is on a smooth path of revival from recession. The recession relief packages are doing their magic. Consumerism is making new records worldwide.
Especially in the leading metropolitan cities, the number of retail outlets has spurred up to cater to the increasing consumer needs. Likewise, the third tier cities are welcoming the concept of hyper malls. The retail sector is currently having vacancies on a large scale for every vertical. With unprecedented increase in number of malls, there is a shortage of manpower in the retail sector.
The best part is the massive recruitment of Retail Assistants is helping people get some quality hands-on experience in the retail sector. Also Retail jobs are high paying jobs. This is an opportunity of a promising start to the careers of fresh recruits.
Functions of a Retail Assistant
Taking guidance and directions from the store managers
The job of a Retail Assistant involves taking directions from Store Managers, or being guided on different aspects of the various duties involved. A Store Manager maps out the approach strategies and gives instructions to the Retail Assistant. Now the job of the Retail Assistant is to make sure those strategies are well placed and carried out according to the instructions. The Retail assistant is required to carefully toe the store policies and execute instructions by staying within the store’s budget.
Assigning duties to the junior professionals
A Retail Assistant is also required to allot work to the junior professionals, such as the customer service representatives. They are required to make sure that the work is being carried out in an efficient manner, and also suggest methods of improvement.
A vital part of the duties of a Retail Assistant is to establish and maintain good customer relation. A Retail Assistant is in charge of explaining product use to customers, as well as answers any queries customers may have.
Excellent interpersonal skills
Outstanding communication skills
Negotiation and convincing skills
Business skills & professionalism
Flexible to working in shifts
Deliver results in a pressurized environment
Minimum qualification of intermediate education (graduation will be a plus point)
Previous job experience (preferably in retail job)